2-1-1 Information & Referral

Every citizen deserves to feel financially stable. United Way's funding priorities include:

Programs that provide for basic needs, including physical and / or financial security, Programs that help individuals / families navigate human and legal services to secure basic needs and address financial crises, Programs to help individuals / families improve money management skills to secure and maintain financial stability.

2-1-1 Connecting to the Services

Many people in our community struggle when trying to navigate and make connections to services they need. United Way 2-1-1 is a free health and human service information and referral resource. You can also look at the 2-1-1 Counts and see what the trends are for your specific area. Click here to see more information.

Individuals can call 2-1-1, 319-739-4211, 1-866-469-2211, or search our website database for a variety of resources including: food, clothing, shelter, information about the Affordable Care Act, free medical clinics, employment supports, energy assistance, and much more.
If you would like to see if your agency/organization iformation could be placed on the 2-1-1 site and used for referrals, please click here to check out the inclusion/exclusion policy, adding a new agency, or updating your agency info!

Who do we help

Individuals, families, and the greater community all benefit from United Way 2-1-1. Those who call 2-1-1 work with trained and certified Information and Referral Specialists who assist individuals and families in finding possible resources to meet their needs. Information about where people call from (i.e., zip code), what they call about, and gaps in services are then shared to assist with community planning.

  • Basic Human Needs Resources – including food and clothing banks, shelters, rent assistance, and utility assistance.
  • Physical and Mental Health Resources – including health insurance programs, Medicaid and Medicare, maternal health resources, health insurance programs for children, medical information lines, crisis intervention services, support groups, counseling, and drug and alcohol intervention and rehabilitation.
  • Work Support – including financial assistance, job training, transportation assistance and education programs.
  • Support for Older Americans and Persons with Disabilities – including adult day care, community meals, respite care, home health care, transportation and homemaker services.
  • Children, Youth and Family Support – including child care, after school programs, educational programs for low-income families, family resource centers, summer camps and recreation programs, mentoring, tutoring and protective services.
  • Emergency Suicide Prevention – referral to suicide prevention help organizations. Callers can also dial the following National Suicide Prevention Hotline numbers operated by the Substance Abuse and Mental Health Services Administration of the Department of Health and Human Services:
  • 1-800-SUICIDE (1-800-784-2433)
  • 1-888-SUICIDE (1-888-784-2433)
  • 1-877-SUICIDA (1-877-784-2432) (Spanish)


We are truly thankful for you donation!

Thank you for your investment in our community through a gift to United Way. For tax purposes, you will need a copy of your check, pay stub, W-2 or other employer document showingthe amount of the payroll deductions withheld and paid to United Way. Consult your tax advisor for more information. United Way of Dubuque Area Tri-States honors the privacy of donors. Financial information about this organization and a copy of our 990 are available on our website at www.DBQUnitedWay.org.