UNITED WAY OF DUBUQUE AREA TRI-STATES

Coordinated Entry

Coordinated Entry

Delaware & Dubuque Homeless Hotline- 1-833-587-8322
Clinton & Jackson Homeless Hotline- 1-833-849-8976

Hotlines are available from 8a-4:30p Monday-Friday. During unstaffed hours, please contact 2-1-1 by dialing 2-1-1 from a landline or 1-866-469-2211 from a cell phone.

Eastern Iowa Coordinated Entry Service Region

Coordinated Entry (CE) is a process developed to ensure that all people experiencing a housing crisis have fair and equal access to safe housing. CE is designed to quickly identify, assess, refer and connect people to housing and community assistance based on their strengths and needs. A standardized system allows all those seeking housing to participate in a standardized survey, allowing for those with the greatest need, specifically those that are literaly homeless (category 1 homlessness), access to housing rsources in their community.

Housing and Urban Development (HUD), defines category 1 homelessness as:

(1) Individual or family who lacks a fixed, regular, and adequate nighttime residence, meaning: (i) Has a primary nighttime residence that is a public or private place not meant for human habitation; (ii) Is living in a publicly or privately operated shelter designated to provide temporary living arrangements (including congregate shelters, transitional housing, and hotels and motels paid for by charitable organizations or by federal, state and local government programs); or (iii) Is exiting an institution where (s)he has resided for 90 days or less and who resided in an emergency shelter or place not meant for human habitation immediately before entering that institution.

CE will allow for communities to become united and provide services based on client need rather by provider eligibility. CE enables providers to create a flowing system of available housing to those who need it most. Most communities lack the resources needed to meet all the needs of people experiencing homelessness. This combined with lack of well-developed coordinated entry processes has resulted in severe hardships for people experiencing homelessness. They often face long waiting times to recieve assistance or are screened out of needed assistance. CE helps communities prioritize assistance based on vulnerability and severity of service needs to ensure that people who need assistance the most can receive it in a timely manner. CE also provides information about service needs and gaps to help communities plan their assistance and identify needed resources.

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